Beatty Dental Wins Customer Service Excellence Award

Beatty Dental is celebrating after winning the Customer Service Excellence Award at the Eastbourne Business Awards 2026.

Based in Beatty Road, Langney Point, the practice came out on top in a highly competitive category, with every finalist visited by mystery shoppers before the winner was decided.

The team is passionate about providing high-quality dental care for patients of all ages in a clean, relaxed and friendly environment. Patient choice and consent are central to its approach, with treatment options and outcomes discussed before any treatment takes place.

Through ongoing professional development and clinical governance, Beatty Dental is committed to maintaining high standards of care and keeping up to date with the latest knowledge in dentistry.

Fiona from Beatty Dental said: “Every patient deserves to feel heard, valued and genuinely cared for, and that’s exactly what we do.

“At Beatty Dental, we’ve always believed that exceptional dentistry is about so much more than teeth. It’s about people, building trust, understanding individual needs and making every visit a positive experience.

“We are delighted that this commitment has been recognised in such an incredible way at the Eastbourne Business Awards.

“For us, this award means so much more than a trophy. It celebrates the little things that make a big difference, from a warm welcome and a reassuring conversation to taking the time to listen and helping even our most nervous patients feel comfortable, confident and in control of their dental health.

“We’re immensely proud of what we’ve achieved together, but what excites us most is continuing to make a positive difference to the people who walk through our doors every day.

“If you’ve been thinking about taking the next step towards a healthier, more confident smile, we’d love to welcome you to Beatty Dental and show you what makes our approach to patient care so special.

“Here’s to more smiles, more confidence and more reasons to smile!”

Congratulations to Fiona and the whole Beatty Dental team on this fantastic achievement!